Welcome to Smilepod. By accessing and using our website, services, and dental practices, you agree to comply with and be bound by the following Terms and Conditions. Please review these terms carefully before using our services.
2.1 Appointment Booking: Appointments can be made online, via phone, or in-person at any Smilepod location. You will receive a confirmation of your appointment by email.
2.2 Cancellation Policy: We require at least 48 hours’ notice for the cancellation or rescheduling of any appointment. Failure to provide sufficient notice may result in a cancellation fee.
2.3 Missed Appointments: If you miss your appointment without notice, we reserve the right to charge for the missed session. Multiple missed appointments may result in your ability to book future appointments being restricted.
3.1 Pricing: All treatment fees will be explained prior to treatment. Treatment costs are displayed on our website and within our clinics, but final prices may vary based on individual treatment plans.
3.2 Payment Methods: We accept payments by credit card, debit card, and bank transfer. All payments must be made in full upon completion of the service unless prior arrangements have been made.
3.3 Late Payments: Failure to pay for services in a timely manner may result in additional charges and interest. We reserve the right to take legal action to recover unpaid fees.
4.1 Treatment Plans: All treatment plans are provided based on the initial consultation. Any changes in treatment requirements or unforeseen complications may affect the cost or duration of treatment.
4.2 Consent: By agreeing to a treatment plan, you give your consent to receive the treatments outlined. Any significant changes to your treatment plan will be discussed with you prior to proceeding.
4.3 Emergency Treatment: Emergency dental appointments are available for immediate relief of pain or urgent dental issues. Availability may vary, and we recommend calling in advance.
5.1 Personal Information: We are committed to protecting your privacy and personal data. Please refer to our Privacy Policy for more details on how we collect, store, and use your information.
5.2 Medical Records: Your dental records will be securely maintained. These records may be shared with other healthcare professionals or specialists as part of your treatment, but only with your consent.
6.1 Content: All content on this website is for informational purposes only. It should not be considered a substitute for professional medical or dental advice, diagnosis, or treatment.
6.2 Intellectual Property: All content, design, logos, and images on this website are the property of Smilepod or its licensors. You may not reproduce, distribute, or use any content from this site without prior written consent.
7.1 General Liability: While we strive to ensure all treatments are performed to the highest standards, Smilepod shall not be held liable for any complications or adverse effects resulting from treatments performed in accordance with industry standards.
7.2 Website Liability: Smilepod will not be held responsible for any loss or damage arising from your use of this website, including but not limited to errors or inaccuracies in the content or technical issues.
Smilepod aims to deliver the best possible service to all patients. If you are dissatisfied with any aspect of your treatment, please refer to our Complaints Procedure, which details how to raise a concern and how we handle complaints.
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and the date of the last update will be displayed at the bottom.
